Payment Policy

At Rossolighting, we aim to provide a clear and secure checkout experience. This Payment Policy explains the payment methods we accept, the currency used at checkout, and how to contact us if you need payment support.

Accepted Payment Methods

Credit and Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover

Digital Wallets

  • PayPal

Available payment methods may vary depending on your location, device, and checkout provider. The payment options available to your order will be shown at checkout.

Currency

All prices and charges are listed in U.S. dollars (USD). Your final total will be charged in USD. If your card or payment account uses another currency, your card issuer or payment provider may apply currency conversion rates or fees.

Payment Security

Payments are processed through secure third-party payment providers. Rossolighting does not store full credit card numbers on our website.

No Hidden Payment Fees

Rossolighting does not add hidden payment fees. Any shipping cost, taxes, duties, or order-related charges will be shown before you place your order.

Payment Issues

If your payment fails, is declined, or you believe you were charged more than once, please contact us at support@rossolighting.com with your order email and payment details. We will help review the issue with the payment provider.

Contact Us

If you have questions about payment or checkout, please contact us:

Customer Support
Phone: +86 199-2801-6365
Business Hours: Mon - Fri, 9:00 AM - 6:00 PM (GMT+8)
Address: Room 221, 2nd Floor, Building B, Oriental Pearl Commercial Building, 30 Xinxing Middle Road, Guzhen Town, Zhongshan City, Guangdong Province 528421, China