Yes, all lighting fixtures come with a light source, but they are not covered by the warranty.
The color temperatures we commonly use are as follows:
Warm Light (3000K), Neutral Light (4000K), Cool Light (6000K).
All our products are decorative items carefully crafted by professional craftsmen. They are intended for indoor use only. We recommend storing them in a dry place at room temperature and wiping the product gently with a damp cloth. We are not responsible for damage caused by improper cleaning, use of cleaning products, or improper use.
Although we have tried to describe items accurately, minor differences may occur. All measurements are approximate, and color reproduction is as accurate as the photographic process or printed material allows. So, as you know, colors may vary depending on calibration and screen settings. As each of our products is handmade, minor differences in assembly and finish may occur. The latter does not affect the product's quality, quality, beauty or functionality—ship, aesthetic or function of the piece.
Complete assembly instructions are provided in the box of each product.
It is recommended that professionals install the lighting fixtures. We are not responsible for misfortunes and/or accidents that may occur due to improper use and/or installation of our products.
We offer discounts to trade members such as designers, architects and contractors who have presented appropriate credentials and have been approved. In addition, we can offer special discounts for large volume orders. Please get in touch with us to get a costume made at a fixed price and to join our Members Regards benefits at customer service support@rossolighting.com
All payments made on the Rossolighting website are highly secure. Our website uses 128-bit SSL encryption and is Level 1 PCI DSS certified. This is the same level of encryption used by major banks to keep your information secure. Therefore, you can rest assured that any information you submit on our website is safe.
Once the shipment has been dispatched, we will be sure to email you the name of the express delivery company and tracking number. This tracking number will allow you to view a tracking summary listing the delivery information captured at various scanning points throughout the item's journey.
We would like to hear from you if you run into big or small problems. We're here to help. Could you email us at support@rossolighting.com, and we'll get back to you as soon as possible.